Guest Relations Officer - Premium Sports Bar in Bali

Join Y Sports Bar Bali, where hospitality meets passion! As a Guest Relations Officer, you’ll be the heart of our vibrant sports bar, creating unforgettable experiences for our members and guests. We don’t just serve—we connect, turning every interaction into a memorable moment. Located in Badung, Bali, our bar is the perfect blend of sports culture and hospitality, offering a unique atmosphere for sports enthusiasts and casual visitors alike. As a Guest Relations Officer, you’ll be at the forefront of this dynamic environment, ensuring every guest feels valued and welcomed.

In this role, you’ll be responsible for delivering exceptional guest service, managing reservations, and ensuring our bar runs smoothly. You’ll interact with a diverse range of guests, from regulars to first-time visitors, making sure everyone feels at home. With a salary range of IDR 3,791,003 to IDR 5,000,000 per month, this is an exciting opportunity to join a growing and vibrant sports bar in Bali.

📋 Tanggung Jawab Pekerjaan

• Deliver exceptional guest service, ensuring every guest feels valued and welcomed.
• Manage reservations and seating arrangements efficiently.
• Assist in maintaining a clean and organized bar environment.
• Handle customer inquiries and complaints professionally.
• Promote our sports bar and special events to attract and retain guests.
• Collaborate with the team to ensure smooth operations during peak hours.
• Stay updated on sports events and trends to enhance the guest experience.
• Assist in inventory management and restocking of supplies.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in hospitality or customer service roles.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and in a fast-paced environment.
• Familiarity with basic sports knowledge and events.
• Basic knowledge of English and Bahasa Indonesia.
• Willingness to work flexible hours, including weekends and holidays.
• Ability to lift and carry up to 20 kg.
• Enthusiasm for sports and a passion for creating memorable guest experiences.

🛠️ Keahlian

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