Front Desk Receptionist - Immediate

Code Shine Indonesia is seeking a dynamic and friendly Front Desk Receptionist to join our team in Singkawang. In this role, you will be the first point of contact for our guests and visitors, ensuring a warm and welcoming experience.

We offer a competitive salary package and a collaborative work environment. If you are passionate about providing excellent customer service and thrive in a fast-paced setting, we encourage you to apply.

This is an immediate hiring, so don't miss out on this opportunity to join our growing team.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Greet guests and visitors with a friendly and professional manner.
• Answer and direct phone calls and inquiries.
• Check-in and check-out guests according to hotel policies and procedures.
• Maintain accurate and up-to-date guest records.
• Handle guest complaints and concerns, and escalate issues when necessary.
• Perform general office duties such as filing, data entry, and answering emails.
• Assist with event and conference arrangements when needed.
• Ensure the front desk area is clean and organized at all times.

🎓 Kualifikasi & Syarat

Kualifikasi:

• High school diploma or equivalent.
• Minimum 1 year of experience in a front desk or receptionist role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with hotel management systems and software.
• Ability to work well under pressure and meet deadlines.
• Proficiency in English and Indonesian.
• Previous experience in a similar role in a hotel or hospitality setting is a plus.

🛠️ Keahlian

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